Christopher G. Senior- Candidate for Cohasset Town Manager


Having managed complex municipal finances which won an Aa1 rating from Moody‟s, maintained even in the current economic climate; led the team which created a 311 constituent service operation and an award-winning performance  management system  called TownStat;  and recruited and developed  a professional  management team  that created  a  model  aging-in-place  program  and put into action a  wide  variety  of  cost-reducing  and service-improving  projects which has made government work both harder and smarter;   I am eager to discuss what I can bring to Cohasset as its next Town Manager.

As North Hempstead‟s Deputy Town Supervisor  I serve  as COO and Deputy CEO/CFO of a municipality with more than 226,000 residents living in 31 villages,  some  three dozen hamlets, 11 school  districts, and 47 component special districts providing everything from library services to sewers.

To help citizens maneuver this multitude of governments I led the team that created a Town-wide 311 system with a centralized call center, cutting the dozens of department contact numbers to “one call to Town Hall.” To ensure that residents receive quality service delivery after that contact, I oversee  TownStat, a performance management  system  much  like  programs  now  found  throughout  Massachusetts.    For  three  years  running TownStat has been recognized  by the ICMA with Certificates of Distinction.  For the past two years my staff and  I  have  been  active  participants  in  New  England  StatNet, sharing  performance  benchmarks  and  best practices across local and regional lines.

311 helped make possible “Project Independence,” North Hempstead‟s nationally-recognized program which makes aging-in-place possible for thousands of older residents.  The call center serves as a gateway to joining the program, a connector to a wide variety of available services, and the place to schedule rides to the doctor and the grocery store.  The program has more than 2,000 enrolled members, and has helped thousands more.

Years  of  technology  upgrades  and  improved  management  practices  like  311  and  TownStat  have  helped significantly as I lead the preparation of annual Town budgets.   While the challenging economy, coupled with a

2% property tax cap imposed by New York State, have impacted revenue, ongoing analysis of how we conduct business   and  a  willingness  to  adopt  new,  more  efficient  practices  have  allowed  departments  to  provide consistently high quality services to our residents.

While North Hempstead is governed  by one elected Town Board with broad authority, the multiple levels of government within our borders have placed a premium on inter-municipal cooperation on topics as varied as service delivery and employee benefits.  The Town‟s extensive lobbying and grants program has brought millions of dollars for new equipment, capital projects, environmental restoration, and even the creation of the 311 Call Center itself.   And while less visible to the public, ensuring that our staff has the right training and tools to do their jobs, and an open door and welcoming ear from management, has gone a long way to helping us provide better quality services to our residents and a better workplace for our staff.

Throughout my career, my successes have been built on an ability to manage complex tasks and build teams, to call on my background in journalism to communicate clearly and effectively, and to build and implement policy goals and objectives  with elected officials and decision makers at all levels.  

Profile andHighlights Team-oriented leader  with extensive administrative, budget,  planning, project management, and legal  experience in both the public  and private  sectors
· Direct day-to-day operations of a diverse Long Island Township with 226,000 residents, a combined $140 million budget, 420FT/350 PT employees,  47 component special districts, 11 school districts and 31 villages· Lead the financial team which achieved the highest bond rating in Town history (Aa1

Moody‟s) and first ever GFOA CAFR awards for 2010 and 2011 financial statements

· Oversee  a 3-1-1 constituent service system and „TownStat‟ performance management

program, which won 2011, 2012 & 2013 ICMA Certificates  of Distinction

· Collaborate with other local leaders to develop and share best practices by actively participating in groups like New England StatNet and the GFOA

· Work in partnership on legislation, grants, and inter-municipal issues  across  a wide variety of topics with community and business leaders, residents, and local, state and federal officials

Education J.D., with distinction, Hofstra University School of Law, 1992B.A., Economics, magna cum laude,  Boston University, 1988

B.S., Journalism, magna cum laude, Boston University, 1988

Employment  Deputy  Town Supervisor 2004 to presentTown of North Hempstead,  Manhasset, NY

· Deputy CEO, CFO, and COO of Long Island Township

· Manage preparation of all Town operating and capital budgets, including general fund, highway, special districts, and five-year Town Capital Plan

· Direct hiring of senior management team and provide oversight of general staff hiring, promotions, civil service regulations and employee discipline

· Work actively with union officials to manage implementation of contract, including grievances,  compensation issues, and general work rules

· Oversee „TownStat‟, including regular interaction with Town Departments on their progress  toward meeting established performance measures

· Develop and implement long and short term planning and policy initiatives with elected Town Supervisor and Town Board

· Build partnerships with local municipalities on a wide variety of cost saving initiatives, including shared services,  purchasing, and planning

Counsel/Deputy County Attorney  2002-2004Nassau County Planning  Commission, Mineola, NY

· Chief legal  counsel  to appointed  9-member  Commission  with county-wide subdivision control and broad development oversight

· Rewrote 30-year old Commission rules of procedure

· Worked on extensive revision of County subdivision regulations

· Provided  legal  guidance  on  subdivision,  site  plan,  economic  development, and general land use law and policy, as well as legal issues involving open meetings, general municipal, and civil service law

Director of Legal Services 2000-2002

Staff Counsel 1998-2000

National  Association of Home  Builders, Washington, DC

· Attorney with one of the nation‟s largest and most influential trade

associations,  with 235,000 members and 800 affiliate chapters in all 50 states

· Supervised „amicus curiae‟ program, which filed briefs on property rights, environmental regulation, and related matters with the U.S. Supreme Court, various Federal appellate courts, and state courts across America

· Ran annual legal conference for national group of land use attorneys

· Traveled extensively and presented programs on land use, development, construction, product liability, and property rights issues to membership and the building industry

Deputy  Town Attorney/Town Prosecutor 1996-1998

Assistant  to Councilman 1994-1996

Town of North Hempstead, Manhasset, NY

· Prosecuted code and ordinance violations, including zoning, rental registration, property maintenance, illegal housing, and building safety, more than doubling fine collection

· Drafted new and revised codes involving zoning, rental registration, waterfront regulation, and other areas

· Prepared numerous motions and briefs, conducted 50-h hearings, and prepared legislative memos for Supervisor and Town Board

· Managed operations of active council office, including constituent service program, legislative and policy development, and representation of Councilman at events and meetings



Presbytery of Long  Island  – Board of Trustees, Committee on Preparation for the Ministry

Government  Finance Officers  – LI Region Council, NYS Committee on Technical Assistance

Hofstra  University  School of Law  Alumni Association –  Board of Directors (2003-2010)

Honors  & Awards

Eagle Scout
Golden Key National  Honor SocietyNYS Bar Association Legal Ethics Award

Hofstra  Labor  Law  Journal  – Managing Editor of Business

Attorney Admissions

New  York




US Supreme Court


Federal Districts:   Massachusetts, EDNY, SDNY



© Copyright 2013 Tanna K, All rights Reserved. Written For: Tinytown Unleashed